Frequently Asked Questions

Many of your questions regarding the RoamTalk International cell phone and RoamTalk Global SIM cards can be answered below. We are very happy to answer any of your questions at customersupport@roamtalk.com, or on our Customer Service toll free number: 1-877-345-4488 or from overseas 1-310-633-2711.

CUSTOMIZING YOUR ROAMTALK PHONE

Q: Is my number visible for the called person?

A: Yes, the number is visible by default. Unfortunately it is not possible to guarantee transmission of your number in international networks.

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Q: Can I hide my number from others?

Your telephone number can either be suppressed by Customer Service or you can use the following codes: Telephone number permanently suppressed *122*# Telephone number permanently displayed *121*#

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Q: How can I divert my telephone number?

A: Set up divert *111* [number]#
Cancel divert *112*#

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Q: Can I replace the number that RoamTalk has given me with my regular phone number?

A: No, unfortunately international number portability is not possible.

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Q: Can I make data connections?

A: No, unfortunately this is not possible. But our Blackberry SIM card will be available soon, which will enable you to do this.

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Q: How can I move my contacts on to my new RoamTalk SIM card?

A: Please proceed as described in the manual of your cell phone or alternatively you can purchase a SIM Bank device.

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